GDPR PRIVACY POLICY

1. Introduction

1.1 At Magpie Magpie, we’re all about keeping your personal info safe and sound!

1.2 This policy applies when we’re the ones handling the personal data of visitors and customers on the Magpie Magpie website.

1.3 We do use cookies on our website. If they’re not crucial for running the site, we’ll ask for your thumbs-up when you first visit.

1.4 In this policy, “we,” “us,” and “our” refer to Magpie Magpie (that’s us!).

2. How We Use Your Personal Data

2.1 Here’s the lowdown on what we do with your data:

The types of personal data we might collect
Why we collect it
The legal reasons we have for collecting it

2.2 We might collect info about how you use our website (“usage data”). This includes your IP address, where you’re browsing from, your browser type, how long you stick around, and what you click on. We use Google Analytics for this, and it helps us see what’s working and what’s not. The legal reason? We want to keep our site in tip-top shape.

2.3 If you drop us a message (“enquiry data”), we’ll collect your name, phone number, and email to chat with you about our services. We’ll only do this with your permission.

2.4 When you use our services (“service data”), we’ll need your name, phone number, and email to provide you with our awesome services. This is part of the deal when you book with us.

2.6 If you send us something to post on our website or social media (“publication data”), we’ll use it to show off our work and yours. Again, we’ll need your consent for this.

2.7 We might collect info about our relationship with you, our lovely customer (“customer relationship data”). This includes your name, contact details, and our conversations. We use this to keep in touch and make sure you’re happy. Consent is key here.

2.8 When you buy something from us (“transaction data”), we’ll collect details like your name and what you bought. This is essential for us to deliver your goodies and keep our records straight.

2.9 If you sign up for our emails or newsletters (“notification data”), we’ll use your info to keep you in the loop. You guessed it – we need your consent.

2.10 If you contact us (“correspondence data”), we’ll keep a record of that conversation. This is so we can chat with you again if needed and keep everything organized.

2.11 If we need to, we might use your data to protect our legal rights or yours. This is one of those “just in case” situations.

2.12 We might also keep your data for insurance purposes or to manage risks. Better safe than sorry, right?

2.13 We’ll only ask for the data we need, so don’t worry about oversharing!

3. Sharing Your Personal Data

3.1 Sometimes we need to share your data with our insurers or advisors – just to keep things running smoothly and legally.

3.3 If we need to work with other companies to deliver services or products, we might share your contact details. But don’t worry, we’ll only do this with your okay.

3.4 And of course, if the law requires it, we’ll share your data. We’ve got to follow the rules, after all!

4. International Transfers of Your Data

4.1 Sometimes your data might be sent to other countries outside the European Economic Area (EEA)].

4.2 Our website is hosted in the USA.

4.4 Our image editing service is also in the USA DropBox and Pixieset, and we make sure it’s all GDPR-compliant.

4.5 The same goes for our image hosting service. Your data is safe with us!

4.5 Remember, anything you post online might be seen by people all over the world. We can’t control how others use it, so just keep that in mind.

5. Keeping Your Data Safe

5.1 We’ll only keep your personal data for as long as we need to.

5.2 We’re all about not holding onto things longer than necessary.

5.3 Here’s how long we’ll keep different types of data:

Invoices, contact, and contract details: Up to 6 years after we finish working together.
Planning info and wedding details: Between 1 and 2 years.

5.4 If the law says we need to keep your data for longer, we will. Safety first!

6. Changes to This Policy

6.1 We might update this policy now and then, so keep an eye out for changes.

6.2 We’ll post any updates here, so check back every once in a while.

6.3 If there’s a big change, we’ll let you know by email or through your account.

7. Your Rights

7.1 Here’s a quick overview of your rights under data protection law. For the full scoop, check out the official guidance.

7.2 You’ve got the right to:

Access your data
Correct your data if it’s wrong
Ask us to delete your data
Limit how we use your data
Object to how we process your data
Get your data in a portable format
Complain to a data protection authority
Withdraw your consent

7.3 You can ask us if we’re using your data and get a copy of it. The first copy is on the house, but we might charge for extra copies. Just drop us a line if you want to see your data.

7.4 If something’s off with your data, let us know so we can fix it.

7.5 In some cases, you can ask us to delete your data, but there are exceptions. For example, we might need to keep it for legal reasons.

7.6 You can ask us to stop processing your data, but we might still need to store it for legal reasons.

7.7 You can object to how we process your data, especially if it’s for marketing. If you do, we’ll stop using it for that purpose.

7.8 If you want to object to us using your data for research or stats, you can, unless it’s for the public good.

7.9 If we’re processing your data based on your consent or a contract, you can ask for it in a portable format. We’ll do our best to get it to you, but we won’t do anything that might infringe on others’ rights.

7.10 If you think we’re not handling your data right, you can file a complaint with the data protection authority in your country.

7.11 You can withdraw your consent anytime, and we’ll stop processing your data (but it won’t affect anything we’ve done before you withdrew).

7.12 Want to exercise your rights? Just send us a written request!

8. About Cookies

8.1 Cookies are little files that websites store on your computer to remember who you are.

8.2 They can be “persistent” (they stick around until you delete them) or “session” cookies (they disappear when you close your browser).

8.3 Cookies don’t usually contain personal info, but they can be linked to the data we store about you.

9. Cookies We Use

9.1 We use cookies for:

Analyzing how you use our website so we can make it better.

10. Cookies from Our Service Providers

10.1 Our service providers also use cookies. These cookies might get stored on your computer when you visit our site.

10.2 We use Google Analytics to see how our website is doing. Google uses cookies to collect info about your visit. You can check out Google’s privacy policy here: Google Privacy Policy.

11. Managing Cookies

11.1 You can block or delete cookies through your browser settings. The process varies depending on your browser.

11.2 Keep in mind, blocking cookies might make our website harder to use.

12. Contact Us

12.1 Magpie Magpie owns and runs this website.

12.2 You can reach out to us:

Via our website’s contact form
By email (find our address on the website)

13. Data Protection Officer

13.1 Our Data Protection Officer is… well, it’s us, Aaron Cargill and Alison Wilson